Returns & Exchanges

We want you to love your DONNI. pieces, but if something isn't quite right, we accept returns and exchanges on unworn items within 21 days of delivery. Please ensure all original tags are attached and items are in their original packaging.

Return Process

• 1.
  Initiate Your Return

  Visit our online return portal and enter your order number and zip code to start the process.

• 2.
  Select Items

  Choose the specific items you wish to return or exchange and select the reason for the request from the dropdown menu.

• 3.
  Print and Ship

  Download your prepaid shipping label, securely pack your items, and drop the package off at any authorized carrier location.

• 4.
  Receive Refund

  Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.